Shipping

ORDER PROCESSING:
Please allow 24-48 hours to process your order. Expect an email within that time to let you know your order is on the way, along with a tracking number.

CARRIER
We ship via USPS Priority Mail.  We do not offer an expedited or overnight option, although most orders will deliver within 2-5 days. Due to customs and import restrictions, we do not ship outside the United States.

SHIPPING COSTS
Shipping charges for your order will be calculated and
Displayed at checkout.

 
REFUNDS, RETURNS, AND EXCHANGES:
We accept returns up to 10 days after delivery. If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return.

If your order arrives damaged, please email us as soon as possible at jeff@soundsoil.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but we will try our best to work towards a satisfactory solution.
 
If you have any further questions, please don't hesitate to contact us at jeff@soundsoil.com