Refund Policy

Our Risk-Free, “Try It” Offer

Our risk-free trial offer is available on the initial purchase of our 16 ounce bottles.

Whether you are having a problem with clay soil, or damage to your lawn from dog urine, we feel our products are right for you. Try one of our 16 ounce bottles and utilize our free product coaching. If after a few applications, you don’t feel our products are the solution for you, we will refund the cost of the product, including shipping.

Product Returns


Any unopened product can be returned to our office for a refund, less shipping. Notify us if you would like to return the product. A refund will be issued once the product is received.

To return your product, mail it to: 1874 Monterey Drive, Salt Lake City, Utah 84121. You will be responsible for paying the return shipping costs.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds


You will be notified once we have received your returned product. Allow 3-4 business days for a credit to reflect on your bank account or credit card. Please contact us at (801) 971-0589 or email at Jeff@soundsoil.com if you do not receive your refund.

Damaged Product

If your order is damaged during shipping, contact us for a replacement.